05 — PROGRAMS // ESP
Exclusive Supplier Partnership
FIG. 01 // ESP INVENTORY MANAGEMENT
05.1 — ORIGIN // BUTCH MICHEL, 1991
Our Exclusive Supplier Partnership (ESP) program was launched in 1991 when the company president Butch Michel hit upon the idea that we and our customers were duplicating efforts to maintain working inventories.
THE PRINCIPLE
We and our customers were duplicating effort to keep the same parts on the same shelves. ESP removes the duplication.
05.2 — HOW IT WORKS // CUSTOMER LINK
01
Most of our customers had invested considerable amounts of money, time, space and personnel to make sure they had an adequate stock of equipment, parts and supplies on hand. Well, that's our job.
02
The ESP program, through an exclusive computer software system called Customer Link, allows the customer direct access to R.E. Michel inventories to check availability, pricing and place orders.
03
What used to be the door to the dealer's stockroom now opens to the entire inventory and full support resources to the R.E. Michel. Each ESP partnership is tailored to the dealer's specific needs.
Want to know more?
Send Us An Email05.3 — AT A GLANCE
01
Working inventory, maintained for you
02
Save money, time and space
03
Direct access through Customer Link
04
Check availability, pricing and orders
05.4 — IN THE FIELD
"The program keeps everyday jobs going, and gets us the inventory back the next day, always right on time and prepared for the next job”
- Dean- Albright’s Mechanical
DEAN // ALBRIGHT’S MECHANICAL